Frequently Asked Questions (FAQ)
- What quality of images/digital photos do I need to use?
Quality is critical. Images that are not of high enough quality may produce wallpaper border that falls short of your expectations.
We recommend using the following methods to check the quality of your digital photos:
§ The simplest approach is to view the photos on your screen at the size you intend to include in the wallpaper border. For border edge images, this will be 1”W x 0.75”H. For internal images, 6 image designs support 4.7”W x 3.6”H images and 5 image designs support 5.6”W x 3.6”H images. Look to make sure your photo is clear at similar sizes. You do not need to crop/resize your photos to these exact dimensions. Our design templates will “size” your images to fit. This alone will NOT guarantee that your images will print well as screen resolution is typically only 72 dpi and good quality prints require a minimum of 150 dpi.
§ You can also view prints of your photo files. If 4x6 professionally processed prints look good, you should expect similar results when you include them in your personal wallpaper designs.
§ Check the setting of your digital camera. If you are utilizing the “Fine” or higher setting, you should be capturing photos of high enough quality to use in your wallpaper design. We recommend using a digital camera with a 3.0 MP (mega pixel) or higher sensor.
§ Utilize photo-editing software to check the actual quality/resolution of your photo images. We recommend using images with a minimum of 150 dpi (dots per inch). 300 dpi photos will insure a high quality border.
Note: Quality settings such as dpi do not impact the sharpness or clarity of your photo due to undesirable movement of the camera or subject. We recommend you check to make sure your photos are clear.
Other non-photo images/graphics that you include in your border design should be of similar quality. It is especially important that graphics including “words or letters” meet these quality standards to avoid potential “fuzzy”edges.
Any images/graphics that you utilize from our libraries have been tested to insure quality printouts. You can feel comfortable using any of our graphics.
- How do I confirm that the colors used in my personalized border design are what I expect?
Computer monitors and printers differ in the accuracy of their presentation of colors. We recommend that you utilize a known color source (such as an online color chart from a leading paint manufacturer) as a comparison to your wallpaper designs. This will allow you to compare the on-screen colors from the color chart/wheel with your personalized wallpaper design. If you need further verification, you can then get an actual color card at your local retailer to view true color samples using the codes from the online color source. This can help insure matching colors to adjoining painted walls, etc.
- How do I determine my recommended order quantity?
We recommend that you order a little extra to insure that you can complete your desired installation. Our award-winning digital printing produces a high quality wallpaper border, but slight variations in color/shade can occur between print runs, so it is best to avoid a second order for the same installation if possible.
Make sure you take into consideration the pattern repeat you selected for your personal wallpaper border design when measuring your room. All rolls include 15 feet of usable wallpaper border. Read below for tips in measuring to determine your roll requirements.
- Do you have any suggestions for measuring how much border I need?
All MemoryBorders come in 15 ft lineal rolls. Your choice of layout impacts the pattern repeat in each roll. You need to consider this when you measure the total feet required to determine the number of rolls you need to order. To measure the total feet required, we recommend using a tape measure or other suitable device to measure the total length of the walls that will be covered. Subtract any breaks in the wall that will not be covered such as windows and doors. Divide the total lineal inches by 180 (15ft x 12 in/ft) then round up to the nearest whole number and you will have the total number of rolls required.
Example: Covering all 4 walls of a 10ft x 14ft room with 2 30” wide windows would require:
2 x (10ft x 12 in/ft) + 2 x (14ft x 12 in/ft) – 30in/window x 2 windows = 576- 60 = 516 in.
516 in / 180 in/roll = 2.87 rolls, so round to 3 rolls
30” design sections are used to create our 15ft MemoryBorder designs. A 30” layout will have the 30” design pattern repeated 6x through a 15 ft roll. A 60” layout will have the 60” design pattern (2 x 30”) repeated 3x in a 15ft roll. A 90” layout will have the 90” design pattern (3 x 30”) repeated 2x in a 15ft roll. A 180” layout will not have ANY repeat in a 15ft roll. Keep this in mind when determining your total roll requirements.
Your choice of a 5 image design vs. a 6 image design also impacts the style of your pattern repeat. The 6 image design is recommended for alternating designs often using a logo/graphic then personal image (photo) repeat pattern. A 5 image design does not work well for an alternating pattern, but allows you to include larger personal photos in a 30” section.
- What are the detailed steps required to create a MemoryBorder?
Step 1: Click on the Create a MemoryBorder icon to access our design catalog
Step 2: Select Style
Start the design process by selecting your preferred “style”. Choose Fully Personalized Borders if you have all your personal, non-copyright images on your computer. This will utilize a primarily blank design template to capture all the images you upload.
If you would rather make use of our library of design images, select Theme Borders to start your MemoryBorders design. Theme Border templates provide drop down selections for utilizing library images to complete portions of your border design. Certain sections of the Theme Border templates are reserved for you to upload your personal images (graphics, digital photographs, etc.). Your selected combination of library images and uploaded images will compose your personalized MemoryBorder design.
Frame Borders are specialized borders that provide access to a library of digital frame designs that you select to create your MemoryBorder design. Simply select your preferred frame design then upload your photos to personalize your MemoryBorder design. Frame Borders provide a great way to display favorite photos including scanned copies of family heirloom photos.
Corporate Borders provide secured access to your unique MemoryBorder design templates. Contact us to learn more about how you can send us your graphics and have us create a Corporate Border design to meet your unique needs.
Step 3: Select Layout
Choose your preferred design length and accompanying repeat which impacts the number of images you will include in your personalized design. All templates guide you through creating a multiple of 30” design sections. You select the number of 30” design sections you prefer. Single 30” designs will repeat 6x in a 15ft roll. 60” (2 x 30”) designs will repeat 3x in a roll. 90” (3 x 30”) designs repeat 2x in a roll. 180” (6 x 30”) designs provide a 15ft roll with NO repeat. Price varies based on the number of 30” design sections selected.
Next choose your preferred number of images per 30” design section. 6 image designs are best for repeating interior patterns with alternating graphics and personal images/photos.
We recommend 5 image designs to maximize the size of your personal images if you prefer a non-repeating design.
Step 4: Create Your Border
The left side of the MemoryBorder design screen guides you through making your selections for the various images that will be contained in your personalized design. The right side of the screen (Item Preview box) provides a preview of your design as it is created.
Template – Left Side Details
1. Browsing provides the ability to choose from our library of available images. Click on the BROWSE… button to open a window with thumbnails of the available images. Click in the open circle next to your desired image then hit the SELECT button. Use the CANCEL button to leave this selection window without making a selection. The RESET button allows you to revert back to the selection initially in place when the window was opened.
2. Uploading is the process that allows you to include your personal images in your MemoryBorders design. Click on the UPLOAD button to open a window that asks for you to identify where the desired image/photo file is located. Once in this window, hit the BROWSE… button to open a File Upload window that allows you to find and select your image file similar to using standard Microsoft Windows file retrieval tools. Utilize the tools provided to find the desired file. Once you find the file, double click on the file name (or single click then hit the OPEN button) to place the file path in the previous upload file window. Next, hit the UPLOAD button to initiate the actual file upload. A message at the bottom of the upload file window will display the upload status. You will be presented with a thumbnail of the image as a final step prior to completing the upload. At this stage, you can hit the OK button to complete the upload or hit the CANCEL button to stop the file upload without selecting a file. The selected file name will be displayed near the Upload button on the initial design screen.
3. Top Edge Image 1 and Top Edge Image 2 provide the ability to define smaller sized images that line the top of the border design in an alternating patter ( 1 2 1 2 1 2 ). These images will be repeated in this alternating pattern across the top edge of your entire MemoryBorder design.
4. Photo 1, Photo 2, etc. provide the ability to define the larger images that fill the main inside section of the MemoryBorder designs.
5. Bottom Edge Image 1 and Bottom Edge Image 2 provide the ability to define smaller sized images that line the bottom of the border design in an alternating patter ( 1 2 1 2 1 2 ) similar to the top edge images. These images will be repeated in this alternating pattern across the bottom edge of your entire MemoryBorder design.
6. Depending on the specific MemoryBorder design template selected, additional design options may be available. You can hit the drop down arrows when they are available to access available selections for various design contents.
7. To replace a previously uploaded file with another selection, hit the trash can icon next to the file name that you wish to replace then repeat the above steps for the design image being replaced.
Template – Right Side Details
The right side Item Preview box is used to see a preview of your MemoryBorder design as you create it.
1. Click the Refresh Item Preview button any time you wish to see the latest preview of your design in the right hand window. Be patient as it may take a few moments to refresh the preview window. We recommend refreshing after each image selection or upload.
2. Once you hit the Refresh Item Preview the first time for any new design, you will see a View PDF button appear at the top of the Item Preview window. Click on this View PDF button to pop open a new window that displays an Adobe Acrobat .pdf of your MemoryBorder design. The .pdf image will include a watermark which will not be included in your actual design file. This .pdf view allows you to zoom in for a closer look at your design. This low resolution image is not the high quality file that we use to print your personalized wallpaper border. It provides a low resolution “copy” that you can view, save and share with others.
If you are new to MemoryBorders, go to our Frequently Asked Questions on Image Quality and Color Matching for information that will help insure your personalized wallpaper design meets your expectations.
Step 4: Order Rolls
Once you have finalized your wallpaper design, click on the Add to Cart button to place your design in your shopping cart. Just insert the number of rolls you need, the shipping and billing information and leave the rest to us.
Re-prints might include slight variations in color and repeats, so it’s best to order enough the first time.
Read our Frequently Asked Questions for help in how best to calculate your desired quantity of rolls.
For other questions, please e-mail us at info@memoryborders.com
- What type of wallpaper should I expect to receive?
All MemoryBorders are printed on pre-pasted, vinyl coated wallpaper and come ready to hang similar to traditional high quality wallpaper products. Installation Instructions are printed on each roll.
All rolls are 15 lineal ft x 6” tall. Read tips on measuring in Frequently Asked Questions
- What do MemoryBorders cost?
All MemoryBorders are designed in 30” sections. The price per roll varies based on the number of sections designed. No order minimums.
Traditional Pre-pasted Wallpaper Borders (15 lineal ft x 6” height)
30 Inch Design - 6x Repeat per Roll $28.95 per roll
60 Inch Design - 3x Repeat per Roll $30.95 per roll
90 Inch Design - 2x Repeat per Roll $32.95 per roll
180 Inch Design - NO Repeat per Roll $34.95 per roll
- How do I get my photos into a MemoryBorder?
If your photos are already in digital files on a CD, DVD, memory chip or your computer’s hard drive, simply use the Upload buttons on our design templates and select the appropriate photos to insert into your border designs.
If you have traditional photo prints, you will need to scan your photos to create digital files. You can do this with your own personal scanner (we recommend using Photo settings of 300 dpi) at home or by visiting a local photo processor. Many office products stores or photo printers have scanning capabilities. They can readily covert your prints to digital files provided to you on CD or DVD. You can then insert your new photo CD or DVD into your computer to access the files for Uploading using our design tools.
By
submission of a picture(s) for the creation of a MemoryBorder, YOU (the
customer) represent and warrant that the picture(s), and the use by the
MemoryBorder (MemoryBorder) hereof: (a) does not infringe on any third
party's intellectual property or proprietary rights, including rights
under copyright, or rights of publicity or privacy; (b) does not violate
any law, statute, ordinance or regulation; (c) is not defamatory, trade
libellous, pornographic or obscene; (d) does not contain any harmful or
deleterious material; (e) is not grossly offensive and does not include
blatant expressions of bigotry, prejudice, racism, hatred, or profanity;
(f) is not promoting or providing instructional information about
illegal activities; (g) is not promoting or depicting physical harm or
injury against any group or individual, or promoting any act of cruelty
to animals; (h) does not display material that exploits children under
18 years of age.
By submission of YOUR picture(s), YOU agree that the MemoryBorder
product will be used only for personal, non-commercial purposes, and
that you will not make any further copies or adaptations, or engage in
any public display of YOUR MemoryBorder without first having obtained
permission for such actions from the owner of the copyright in the
original image included. Further, under the terms of this Agreement, the
design files for YOUR MemoryBorder may be exchanged with others, but not
sold.
All rights under copyright in any new material added by MemoryBorders in
connection with preparing the final MemoryBorder product are owned and
retained by MemoryBorders. Neither memoryborders.com nor the
MemoryBorder organization or any of its affiliates, subsidiaries,
employees, directors, officers, agents, or their successors and assigns
are responsible for YOUR contribution or any other party's contribution
to the finished memoryborder or for any violations by YOU or a third
party of the terms stated above.
If you are under 18, please ask your parent or legal guardian to read
and explain this user agreement to you.